How to get help.
A small team. A real human reads everything.
Fastest path: clay@cpj.fyi. Use it for bug reports, feature requests, security disclosures, account deletion, billing questions, or anything that does not fit a form.
Bug reports & feature requests
For reproducible issues that do not contain sensitive information, open an issue at github.com/particula-rs/particulars/issues. Include what you were trying to do, what happened, what you expected, and your browser and device. Send private organization details by email instead.
Slack help
When /charter does not respond or installation stalls: confirm the Particulars app is installed in the workspace, invite the bot to the relevant channel (/invite @Particulars), confirm an organization owner connected Slack under Organization settings → Connectors, and confirm the charter is connected to the intended channel. Still stuck? Email the organization slug and Slack workspace name.
Security disclosures
Email clay@cpj.fyi directly with the details. Do not post sensitive vulnerability information in a public issue.
Status
Particulars currently runs on Vercel and Supabase. There is no public status page yet. When something appears broken, assume the report is useful and send it.
Documentation
Most everyday questions are answered in the docs — start with Getting started.