When to call
Three moments when software isn’t enough.
The product helps any team see itself clearly. These are the moments when a team also needs experienced judgment and someone willing to say the hard thing out loud.
For a team that keeps stalling
The same decisions slip every month, and nobody can say why.
What we do
Read how the team really works, find the one thing in the way, and settle it with the people who own it.
What you leave with
A charter the team agrees with, one decision that sticks, and a check-in a few weeks later.
For a leadership team that wants more
Everyone at the top agrees, and decisions still come back up.
What we do
Work out who decides what at the top, and what should stop reaching the top at all.
What you leave with
Written decision rights for the leadership team, with limits and routes your teams can use.
For a whole organization in search of change
A merger, a new strategy, or agents arriving in real roles.
What we do
Redesign around how work actually moves, team by team, with people and agents together.
What you leave with
A living model of the company: every team chartered, linked and kept current.
The difference
Most consulting ends in a deck. Ours leaves an operating system.
Org design usually starts from interviews and ends at handoff. We start from the work and stay until you know whether the change helped.
How an engagement runs
Same loop as the product. More judgment in the room.
Every engagement follows the loop your teams will keep running after we leave, so nothing has to be translated back out of consultant language.
- 01
Data before discussion
We connect to the parts of the work you choose and read them first. Interviews start from evidence, not opinions.
- 02
Precise, identified gaps to close
Stated against observed, on one page, in a room with your leaders. Where they disagree is where the work is.
- 03
You make the calls
We record each one with its reason, so it survives the next reorg.
- 04
Leave it running
Org design and decisions are live in Particulars. A few weeks on, we check together whether it worked, and change it if it didn’t.
Book a conversation
Tell us what’s happening.
A short note is plenty. We'll read it and reply within a few hours with a time to talk. No pitch deck, unless you really want one.